Subsidized medications: Vladimir region residents complain of long queues
"We ask you to resolve the issue of providing subsidized medications in Kovrov. There's only one elderly woman working at the pharmacy, and people are queuing for 3-4 hours. And these are mostly elderly and unhealthy people!!!! There are practically no free medications, but to find out, you have to wait in line for such a long time. They never answer the phone, and the attitude is rude. Please add another pharmacy, increase the staff, or transfer subsidized services to another pharmacy!!! I was 43rd in line on November 26, 2024. I stood there for 2,5 hours without any results.".
This post was left on the VKontakte public page "Overheard in Vladimir" by an anonymous user.
Commentators responded by saying that this is a problem for the entire region.
"Why not in Kovrov? In Vladimir, too, there are no medicines at all!"
"I encountered this problem. The nurse told me, 'They're cheap, buy them.' I agree, 80 rubles a pack wasn't much at the time, but it only lasted two days.' I asked her, 'How many do you need for a month?'
There were also expressive comments from pharmacy employees:
"What do you mean, increase the staff? Who in their right mind would work with people on benefits?! You're nothing but curses at the staff, whining, rudeness, and nonstop drama. You, the author, are whining here that she's not answering the phone. When?! There are 43 of you standing in line?"
"People are doing what they're supposed to do—let them do it calmly and without complaint. You want comfort? Free and comfortable—you need to go back 40 years."
At the end of September, the vice-governor Vladimir region Konstantin Baranov stated that approximately 9500 people cannot receive subsidized medications for various reasons. In response, the Minister of Health Valery Yanin published a post in which he stated that this information was not true.
Complaints from beneficiaries immediately appeared under the post, after which comments have been closed.