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Russia has blocked the international service for visually impaired people, Be My Eyes.

About blocking сообщили Be My Eyes users and the company's marketing director  Andy BaileyAccording to him, problems accessing the service may be due to the fact that some of the company's service providers were blocked in Russia.

"We apologize for this, but unfortunately, until the blocking situation changes, our services may be unavailable in Russia," Bailey said.

Be My Eyes — one of the largest free international services for helping blind and visually impaired people. It connects users in need with volunteers and companies around the world via real-time video calls and artificial intelligence.

The service is most often used in everyday situations—when someone needs to read instructions, determine the color of an item, find the right thing, navigate a room, or understand product packaging. The volunteer "becomes the eyes" of the person they're helping: using the phone camera's image, they provide voice guidance about what's in front of the caller or how to perform a specific action.

Be My Eyes also features image and object recognition using artificial intelligence.  

As an alternative, blind and visually impaired people in Russia can use the domestic service "Robin Online." According to the head of the "Robin Online" project at the Sensor-Tech laboratory, Natalia Alekseeva, it can't completely replace Be My Eyes, but it does have the "call a volunteer" feature.